This flagship was a one-off project globally, completely outside standard store-opening processes. L’Occitane hired me to provide a fully dedicated, external perspective, delivering solutions where internal teams, constrained by rigid procedures, could not.

I managed the project end-to-end, including:

• Acting as the single point of contact, solving complex challenges creatively

• Coordinating designers, contractors, architects, and Marketing teams

• Managing budget and timeline adjustments fully in collaboration with the brand

• Handling legal compliance, Health & Safety, and operational readiness

The flagship opened fully operational and on brand, aligned with both L’Occitane and Pierre Hermé standards — a result that could not have been achieved through conventional processes.